Premium Service for Rent Paris Customers
Rent Paris differs from an ordinary online booking service, and the difference is our standard of personal care when you rent a vacation apartment from us. With most other booking services, their service ends when your reservation is placed. With Rent Paris, this is where our Premium Service begins.
Our Rentals are about enjoying the best Paris experience. Rent Paris is committed to ensuring your stay in France’s storied capital delivers the quintessential Parisian experience that you’re coming to enjoy.
This means that we stand ready to serve you throughout your stay, to meet your special needs, to answer your questions, and to provide a Parisian insider’s tips about the most wonderful things to see and experience.
Simply call us when you get to town. Our Premium Service starts as soon as you arrive. Give us a quick call, and a friendly member of our Rent Paris team will be waiting for you at your apartment. We’ll let you in, show you around, invite your questions, and tell you a bit about your neighborhood’s highlights. And don’t forget to request your greeter’s personal recommendations for the brilliant little restaurants and shops that other tourists miss. We love helping our customers get the most from spectacular Paris!
Premium Service also means…
•Emergency Help - We’re standing by to help you, 24 x 7. In case of any emergency, we are just one call away.
•Concierge Service Hours – For other questions and needs, our dedicated team is on call every weekday from noon until 8pm.
•Diner’s Advantage – Your table is reserved with our «Bon Appétit» offer.
•Entertainment Access - Rent Paris can offer you first-class tickets booked in our partner’s venues and priority access to tickets for the most popular concerts.
•Extended Stay Perks – For our guests who stay longer than 15 days, we offer even more exclusive invitations and event access. Inquire for details!
•Taxi Priority – Avoid needless delays getting where you want to go in Paris – just use our dedicated line that gives you priority when ordering a ride with courteous, efficient Taxis G7.
Check for the Premium Service Mark. That’s true premium service for you, and it’s guaranteed for any apartment listing on our site where you see the “Premium Service” mark beside the apartment description.
It’s important to check for the Premium Service mark before you reserve through us, because Rent Paris also enables you to book selected hotels and some apartments that are not managed directly by Rent Paris and where the customer service, when you arrive, is therefore handled by those respective providers, not by us. If you seek our personalized service while in Paris, then you’ll want to make sure you’re reserving a Rent Paris-managed apartment that guarantees Premium Service. And thank you for entrusting us with your Paris experience!